We use Anima to help you get what you need from us quickly, without always having to visit or call us. 

Using the intuitive Anima platform, you can submit a request wherever you are; no more waiting on hold to speak to someone. Anima can be used for on-the-day urgent requests, routine appointment requests and to update your personal details or cancel an appointment.  

We know our phone waiting times can be long, to help free up the phone lines for people who don’t have access to the internet please consider using Anima for your requests. For GP appointment requests our call handlers will fill out the same Anima triage form that you would so there no difference in service or priority if you complete the form yourself.

Anima at Vine Medical Group - NHS GP Practice