Appointment Requests - with Anima
The care you need, when you need it - with Anima
Anima - A Beginner's Guide
If you're finding it difficult to start with Anima, click here for our beginner's guide.
We use Anima to help you get what you need from us quickly, without always having to visit or call us.
Using the intuitive Anima platform, you can submit a request wherever you are; no more waiting on hold to speak to someone.
You are able to track and review your entire request history without having to contact us, as well as view appointment invitations, find other nearby services and even attend video consultations.
We appreciate your understanding in this matter. Our goal is to prioritise your health and well-being while managing our resources effectively. We apologise for any inconvenience this may cause and assure you that we are committed to providing the best possible care to all our patients.
How to create your account
How to submit a request
What happens next with my request?
How to book an appointment in Anima
What does Anima do?
Anima is a communication platform that allows you to seek care from Vine Medical Group. When you have an issue that you want to contact us about, you can use Anima to submit your request online.
What about my data?
Anima is approved by the NHS, who work with us in order to enable us to provide you with care. Specific agreements to let us do this, and Anima only collect the data that they need in order to make this happen.
What does it cost?
Nothing! Anima is absolutely free for patients to use: all you need to sign up is access to a phone or computer, an email address and mobile phone number. If you don't have any of these, our receptionists can even submit requests on your behalf.