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Long Term Conditions

Diabetes

What to expect from Vine Medical Group regarding Diabetes (annual reviews in birth month with HCA involving blood pressure, lifestyle advice, foot check, bloods and sample of urine being sent to check kidney function) Trained Diabetes Nurses to monitor and guide treatment

Annual blood test for pre diabetes, trained HCAs/Nurses able to advise on lifestyle measures to reduce risk of going on to develop diabetes.

Sub Conditions:

Hypertension

What to expect from Vine Medical Group regarding Hypertension (annual reviews in birth month with HCA involving blood pressure, lifestyle advice, bloods and sample of urine being sent to check kidney function) Trained Nurses/Pharmacists to monitor and guide treatment. Shared care with patients monitoring their blood pressure at home regularly.

Annual blood test for pre diabetes, trained HCAs/Nurses able to advise on lifestyle measures to reduce risk of going on to develop diabetes.

Asthma/COPD/Respiratory

What to expect from Vine Medical Group regarding Asthma – annual questionnaire (ACT Score Child or Adult) Option for review or happy to receive updated Asthma Action Plan

Breathing Pattern Disorder

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Vaccinations

Missed Vaccinations – If your school age child has missed vaccinations at school. Please contact the South East Immunisation team on 02382 318318 or email sais@southernhealth.nhs.uk.

Travel Clinic

The responsibility for all aspects of preparation for travel abroad must remain with the individual. We offer travel advice and the necessary vaccinations in our travel clinics run by specially trained nurses, but it is not a free service, and some vaccinations need to be paid for as a private service. We will advise you these costs during your telephone consultation.

Initially you will need to carry out a telephone risk assessment with a travel nurse to discuss your travel plans, proposed itinerary and discuss any vaccinations needed. This may also include whether or not malaria prevention tablets are also necessary (you will be directed to a high street travel clinic for malaria prophylaxis if needed) . Immunisations can take weeks to become effective. To ensure enough time for this we advise contacting the surgery at least 6-8 weeks prior to travel. For those with a complicated itinerary or who are intending to go ‘back-packing’ we would recommend contacting us several months in advance if possible.

To request an appointment, you will need to fill out an online travel questionnaire (sent to you as a text message by our Care Navigation team). Please contact the surgery to request the text questionnaire.

If you are requesting with less than 6-8 weeks before travel, you may be directed to a private travel clinic as we may be unable to manage your request before you go.

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Consider the range of services available to you and use the NHS responsibly.

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest.

  • cough or cold
  • upset stomach
  • pain or headache
  • cuts and grazes
  • sore throat (but if for two weeks or more contact your GP)

For health advice, visit nhs.uk.

Your local Pharmacist is a trained medicine expert who can dispense and advise you on the safe use of prescription, repeat prescription and over-the-counter medicines. Most pharmacies are open until late and at weekends, and they all have a private area where you can talk to a Pharmacist in confidence. You don’t need to book an appointment to see a Pharmacist.

  • Ask for advice on ailments, medicines and healthier living
  • Queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
  • repeat prescription
  • sore eyes (but if persists go to optician)
  • runny nose
  • diarrhoea
  • bite or sting

GPs deal with a whole range of health problems including:

  • Conditions that can't be treated with over the counter medication or advice from a Pharmacist
  • Coughs lasting more than three weeks
  • New moles appearing or existing moles changing shape, size or colour

They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations. A range of health care professionals work at GP practices, including GPs, nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with health visitors, midwives, mental health services and social care services. If the health professional you see cannot deal with a problem, then you’ll usually be referred to a hospital for tests, treatment, or to see a consultant with specialist knowledge.

NHS 111 is there for you when you have a healthcare need that is not life threatening. It is available 24 hours a day, 365 days a year.

  • If you think you need to go to hospital
  • If you don’t know the most suitable place to go or call
  • If you don’t have a GP to call or if your GP practice is closed
  • If you need advice or reassurance about what to do

Available 24 hours a day, every day. Click here for NHS 111 online.

If you have a non-life-threatening illness or injury, there are lots of ways you can access advice and care without going to an Emergency Department. This allows emergency staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait. Visit for same day, urgent, minor injuries or illness when your GP practice is unavailable, such as such as sprains and suspected broken bones

  • fractures and lacerations
  • insect and animal bites
  • stitches (sutures)
  • dressing care
  • minor cuts and bruises
  • minor burns and strains

Emergency department or call 999. Only for very serious or life-threatening situations. If you are unsure, call NHS 111.

Click here to find out when to call 999.

More questions?
Visit the NHS website