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Accessing your GP Health Records

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Anyone, over the age of 16, registered with a GP surgery can access a variety of services online. For most people this includes access to view their health record including information about medicines, vaccines and test results. For patients at Vine Medical Group, with the NHS log in, you can access the NHS App, Anima or Patient Access. If you want more information on the NHS log in please visit the NHS website: About NHS login - NHS (www.nhs.uk) 

Subject Access Requests 

Before patients had access to the NHS log in or App the only way to access your medical record was to submit a Subject Access Request (SAR). A SAR is a request made by or on behalf of an individual for the information which they are entitled to ask for under Article 15 of the UK GDPR, (general data protection regulations). However these take time to complete, and you will likely have to wait 28 days for you records. A SAR also only gives you historic access to your records. 

With the NHS Log in you can access your GP record at anytime, from anywhere and see it update in real time. For more information on what you can view on your GP Health Record click here: View your GP health record - NHS (www.nhs.uk)

Viewing your health record

Some information may be hidden from view on your health record, this may be the case where there is information relating to a third party, or in circumstances where test results are yet to be reviewed or discussed. If you have concerns about what is visible on your health record please contact the practice directly to discuss. 

Getting set up 

Some patients may not be set up with online access to their health record yet, if this is the case just speak to one of our reception team. They may ask you for documents to confirm your identity and the request may need to be signed off by a GP, so the request may take a little bit of time to complete.

Your NHS log in information should be kept private and not shared with anyone, even people you trust. If you would like a family member or carer to have access to your records the safest way to do this is via Proxy Access. To get set up with proxy access speak to reception for an application form. 

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Consider the range of services available to you and use the NHS responsibly.

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest.

  • cough or cold
  • upset stomach
  • pain or headache
  • cuts and grazes
  • sore throat (but if for two weeks or more contact your GP)

For health advice, visit nhs.uk.

Your local Pharmacist is a trained medicine expert who can dispense and advise you on the safe use of prescription, repeat prescription and over-the-counter medicines. Most pharmacies are open until late and at weekends, and they all have a private area where you can talk to a Pharmacist in confidence. You don’t need to book an appointment to see a Pharmacist.

  • Ask for advice on ailments, medicines and healthier living
  • Queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
  • repeat prescription
  • sore eyes (but if persists go to optician)
  • runny nose
  • diarrhoea
  • bite or sting

GPs deal with a whole range of health problems including:

  • Conditions that can't be treated with over the counter medication or advice from a Pharmacist
  • Coughs lasting more than three weeks
  • New moles appearing or existing moles changing shape, size or colour

They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations. A range of health care professionals work at GP practices, including GPs, nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with health visitors, midwives, mental health services and social care services. If the health professional you see cannot deal with a problem, then you’ll usually be referred to a hospital for tests, treatment, or to see a consultant with specialist knowledge.

NHS 111 is there for you when you have a healthcare need that is not life threatening. It is available 24 hours a day, 365 days a year.

  • If you think you need to go to hospital
  • If you don’t know the most suitable place to go or call
  • If you don’t have a GP to call or if your GP practice is closed
  • If you need advice or reassurance about what to do

Available 24 hours a day, every day. Click here for NHS 111 online.

If you have a non-life-threatening illness or injury, there are lots of ways you can access advice and care without going to an Emergency Department. This allows emergency staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait. Visit for same day, urgent, minor injuries or illness when your GP practice is unavailable, such as such as sprains and suspected broken bones

  • fractures and lacerations
  • insect and animal bites
  • stitches (sutures)
  • dressing care
  • minor cuts and bruises
  • minor burns and strains

Emergency department or call 999. Only for very serious or life-threatening situations. If you are unsure, call NHS 111.

Click here to find out when to call 999.